Effective Date: May 1, 2025
At Aegis Fox, each item is made-to-order just for you. We work with multiple production partners to ensure quality and global coverage, so delivery time includes both processing and shipping.
🔹 1. Processing Times (By Product Type)
| Product Type | Processing Time |
|---|---|
| Leggings, Yoga Pants | 3–7 business days |
| T-Shirts, Sweatshirts, Hoodies | 3–8 business days |
| Deskmats | 4–8 business days |
| Wall Art, Drinkware, Accessories | 3–9 business days |
| Home Decor, Pet Products | 4–10 business days |
Note: Some items may be shipped from different regions depending on your location and the item’s production origin.
🌍 2. Estimated Shipping Times (After Production)
| Region | Estimated Delivery |
|---|---|
| USA | 3–5 business days |
| Canada | 5–10 business days |
| Europe | 6–12 business days |
| Australia & NZ | 7–14 business days |
| Asia | 10–20 business days |
| Rest of World | Up to 30 business days |
📦 3. Mixed Orders & Multiple Packages
If your order includes different types of items (e.g., leggings + mug + hoodie), they may ship separately from different facilities. You will receive a tracking number for each shipment, and delivery times may vary by item.
🔍 4. Tracking & Delivery
- All orders include tracking where available.
- You’ll receive your tracking info via email as soon as your item is shipped.
- Please allow a few days after shipping for the tracking number to update.
🛃 5. Customs & Import Duties
For international orders, customs fees, import taxes, or duties may apply. These charges are not included in your order and must be paid by the recipient upon delivery.
❗ 6. Delays, Lost or Damaged Shipments
We’re not responsible for delays caused by:
- Customs clearance
- Weather conditions
- Holidays or carrier issues
If your package is delayed, lost, or arrives damaged, please contact us at [email protected] within 30 days of your expected delivery date. We’ll assist you promptly.